AutoTransact E-Commerce Q&A

Since launching AutoTransact in 2019, we've seen a growing number of customers completing vehicle purchases online. Research supports this trend — one study found that 83% of consumers want to complete at least one step of the vehicle purchase process online.

While most online transactions today involve reservations, we’re also seeing an increase in full purchase orders, even for higher-value vehicles.

Most dealers adopt an omnichannel approach, encouraging customers to reserve vehicles online while finalising their purchase in person at the dealership.

With AutoTransact, dealers have the flexibility to offer:

• Full online purchase and finance journeys

• Integrated finance applications within checkout

• Reservation options with finance intent

Additionally, AutoTransact allows customers to add value-added products like paint protection or part-exchange options directly within the checkout process.

AutoTransact is highly flexible, allowing dealers to tailor the platform to their needs. Key features include:

• Customisable reservation fees for different customer groups

• Automated part-exchange valuations, adjusting based on vehicle type

• Restrictions on certain vehicles being used for part-exchange

• Collection & delivery options with customisable fees based on customer location

AutoTransact offers a choice of payment providers, so transaction fees vary based on your selection. However, fees are generally low, especially for deposit reservations.

You can also:

• Use different payment providers for different purchase types

• Opt for open banking solutions to reduce fees on full purchase orders

Yes! Even if your dealership doesn't use a BlueSky Interactive website, you can integrate AutoTransact via our widget functionality.

• Easily add AutoTransact CTAs to vehicle detail and listing pages

• Work with your website provider to send stock & location data (a simple process)

• Sync with your stock management system to automatically update vehicle availability